Fiona Mezzo 18" Love Lock Necklace

We’ve Got You (and Your Jewelry) Covered

We believe the pieces you love most should last the longest. That’s why every Narrative piece comes with a 5-year warranty—no fine print, no hoops to jump through. Just real support, because life happens (and so do toddlers, countertops, and yoga mats).

After 5 years? We’re still here for you. We offer lifetime repairs for a small fee, so your jewelry keeps showing up as beautifully as you do.

Need a little extra love?

Replating – If your vermeil starts to lose its glow, we’re happy to bring back the shine with our replating service.

Repairs – If we can fix it, we will. If we can’t and you’re still within that 5-year window, we’ll replace it or offer you a credit. Easy.

Because jewelry should never be stressful—it should just sparkle.

18K Gold Vermeil

Pronounced Ver-May, this material is the closest to solid gold available and perfect for jewelry made to last. Vermeil is the technique where a thick, 14k gold coating of at least 2.5 microns (that must be certified during production) is layered atop fine 92.5 sterling silver. Our Vermeil jewelry is five times thicker than average gold plating and the most durable on the market.

Sterling Silver

We only use fine-jewelry materials and the highest quality silver on the market. The official designation of "sterling" to a piece of silver indicates that it contains at least 92.5% of pure silver. In addition, we rhodium plate all of our pieces to give them an even more luxurious luster and provide a protective layer against tarnishing and wear. All of our silver is hallmarked with 92.5 to authenticate its fine metal quality.

Shipping

Each of our jewelry pieces are made by hand, just for you. Production time is roughly 2-3 days after your order is placed. The transit times below solely reflect shipping transit times and pricing.

Returns

We will accept returns on all items if they are sent back unworn and in their original packaging within 30-days of shipping.